Adelaide-based • Remote support Australia-wide

Extra help for busy small businesses.

Flexible admin, customer service and basic IT support without the cost or commitment of hiring full-time.

AdminCustomer serviceBasic IT support
Inbox supportFollow-upsBookingsSpreadsheetsEmail setup

What I help with

Support for the tasks that keep piling up.

Extra Desk is built for small business owners who need reliable help, but not a full-time employee.

Admin support

Inbox organisation, data entry, scheduling, file organisation, document formatting and simple reporting.

Customer service

Customer enquiries, quote follow-ups, booking messages, order updates and professional customer replies.

Basic IT support

Email signatures, Microsoft 365/Google Workspace basics, cloud folders, booking links and simple tech setup.

Flexible monthly support

Choose a support level that fits your business.

Start small, test the service, then increase hours when you need more help.

Starter Desk

5 hours

$325/month

  • Light admin support
  • Inbox and follow-up tasks
  • Good for small overflow work

Growth Desk

20 hours

$1,100/month

  • More consistent support
  • Customer enquiries and admin flow
  • Useful for growing teams

New client trial available: 5 hours for $300. Ad hoc work available from $75/hour, billed in 15-minute blocks with a 30-minute minimum.

Seb Howell, founder of Extra Desk Business Support

About Extra Desk

Your extra desk when business gets busy.

Hi, I’m Seb. I’m based in Adelaide and I help small businesses stay on top of customer messages, admin tasks and everyday tech problems.

Extra Desk is designed to be practical and easy to use: you get a set number of support hours each month, clear communication, and help with the work that keeps taking time away from your actual business.

Reliable remote supportClear task trackingProfessional communicationSecurity-aware processes

How it works

Simple setup, clear support.

01

Free intro call

We talk through your admin, customer service and basic IT needs.

02

Start with a trial

Test the service with a small package before committing monthly.

03

Ongoing support

Use your monthly hours across approved tasks and receive progress updates.

Get started

Need help without hiring full-time?

Send a quick message and I’ll reply to organise a free intro call.

seb@extradesk.com.auAdelaide-based • Remote support

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